Privacy Policy
Last updated: 5 December 2025
Fresh Air Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://freshair.co.uk or use our services.
1. Data Controller
Fresh Air Ltd
Company registration number: 4905226
Registered in England & Wales
Email: frankie@freshair.co.uk
Phone: 020 8452 4266
2. Personal Data We Collect
We only collect personal data that you voluntarily provide or that is automatically generated:
- Contact form submissions (name, email, phone, message)
- Job application forms (CV, name, contact details)
- Server logs (IP address, browser type – anonymised after 30 days)
- Cookie consent preferences
3. Legal Basis for Processing (GDPR Article 6)
- Cookies & tracking technologies: Consent – Article 6(1)(a)
- Contact & enquiries: Steps taken at your request before entering a contract – Article 6(1)(b)
- Job applications: Performance of a contract / steps prior to contract – Article 6(1)(b)
- Legitimate interests: Security, fraud prevention, and website functionality (anonymised logs) – Article 6(1)(f)
4. Data Retention Periods
- Contact form & enquiry data: 6 months
- Job application data: 12 months
- Server logs (anonymised IP): 30 days
- Cookie consent records: 1 year
5. International Data Transfers
When you interact with embedded YouTube videos, your personal data (IP address, viewing behaviour) may be transferred to Google LLC in the United States.
These transfers are protected by:
- The UK Extension to the EU-US Data Privacy Framework, and
- Standard Contractual Clauses (SCCs) approved by the European Commission.
We only use third-party services that provide adequate safeguards for international data transfers as required by UK GDPR.
6. Cookies & Similar Technologies
We use cookies and similar tracking technologies. A complete list of cookies (names, purposes, durations, and providers) is available in our separate Cookie Policy. You can manage or withdraw your consent at any time using the cookie banner in the bottom-left corner.
7. Your Rights under UK GDPR (Articles 15–22)
You have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent at any time
- Right not to be subject to automated decision-making
How to exercise your rights (Data Subject Access Request – DSAR)
Please email your request to frankie@freshair.co.uk with the subject “GDPR Request”.
To help us process your request quickly and securely, please include:
- Your full name and contact details
- Description of your request (e.g., access, deletion, objection)
- Any information that helps us identify your data (e.g., date of contact)
We will acknowledge receipt within 3 working days and respond fully within one month (extendable to two months for complex cases – we will inform you).
This service is free unless the request is manifestly unfounded or excessive.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/.
8. Data Security
We implement appropriate technical and organisational measures, including HTTPS encryption, firewalls, and regular security updates, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published here with the updated date shown at the top.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Fresh Air Ltd
Email: frankie@freshair.co.uk
Phone: 020 8452 4266
Thank you for trusting Fresh Air Ltd.